Super Intelligence Control Tower expands discovery, visibility, control, and cost-to-value measurement capabilities on a single data model SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW) ...

Give your agent a web_fetch tool to read a URL. The Agents SDK handles the work around the HTTP request: converting documents into readable text, splitting long pages into smaller results, and ...

For two years, ServiceNow’s challengers have built businesses around frustrations with its software. Their pitch centers on two complaints: Implementations take too long, and employees increasingly ...

ServiceNow has a new take on the service desk: Flow by ServiceNow, a standalone AI product that allows users to get help via chats in Microsoft Teams, Slack, or a Flow web app, or by email, rather ...

New offering enables teams to automate workflows in chat channels with natural language—helps resolve requests fast, eliminate repetition SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow, the Super ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. This voice experience is generated by AI. Learn more. This ...

Some weeks have one big security story. Others bring many smaller updates that are easy to miss but still matter. This week has plenty of them, covering cloud services, AI tools, malware, data ...

Monday - Friday, 6:00 - 7:00 PM ET ServiceNow CEO Bill McDermott said the company is becoming increasingly important as businesses deploy more autonomous AI agents. McDermott said ServiceNow's ...

Attackers have begun exploiting a critical vulnerability (CVE-2026-6875) in the ServiceNow AI Platform, according to threat intelligence company Defused. Formerly known as the Now Platform, ServiceNow ...

Cloud technology giant ServiceNow has notified some of its enterprise customers that a software bug on its platform was allowing anyone on the internet to access their data. A knowledge base article, ...